SHIPPING INFO Indonesia English

LOCAL | INTERNATIONAL   

LOCAL SHIPPING:
  • Enjoy free shipping to major cities in Indonesia for a total order of IDR 500.000 and above.
  • If your city is not listed on our Shipping Area drop down menu during the check out process, please contact our Customer Care Representative for shipping info.
  • Shipping for order below IDR 500.000 will be calculated during the check out process.
  • Our shipment is schedule from Monday to Friday. Any order on weekend or public holiday will be process on the following working day.
  • Please make sure that the shipping address is correct, as we are unable to redirect orders once they are on their way to you. 
  • We are unable to deliver to Post Office Boxes or freight forwarding addresses.

DELIVERY TIME: We will ship your order within 24 to 48 hours after we receive payment. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.  

SHIPPING 
NOTIFICATION: You will receive a “Dispatch Email” with a tracking number once your order has been dispatch from our warehouse. You can also track your order(s) from your account. 

PUBLIC HOLIDAYS 2017: 1-2 January (Sunday-Monday), 28 March (Tuesday), 14 April (Friday), 24 April (Monday), 1 May (Monday), 11 May (Thursday), 25 May (Thursday), 1 June (Thursday), 26-30 June (Monday-Friday), 17 August (Thursday), 1 September (Friday), 21 September (Thursday), 1 December (Friday), 25-26 December (Monday-Tuesday).